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Frequently asked questions
Do you deliver across Kenya, and how long does it take?

Yes. We deliver countrywide, including Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and other towns. Estimated delivery is usually 7–10 business days depending on your location and the item.
What payment methods can I use in Kenya?

You can pay with M-Pesa, debit/credit card, or any other secure option shown at checkout. If you want to use M-Pesa, select Pesapal and enter your M-Pesa phone number. After you click pay, you’ll receive an STK push on your phone — a Safaricom M-Pesa pop-up that shows the amount and business name. Simply enter your M-Pesa PIN on that pop-up to approve the payment, and you’ll get an SMS confirmation.
Will I pay customs or extra charges?

Product prices are shown on the site before checkout. For normal delivery, no import taxes BUT Expedited shipping we use DHL or FedEx, some international shipments may attract local duties or handling fees set by customs. If any fee applies, the courier will contact you before delivery.
How do I choose the right size?

Use the size chart on each product page and measure bust, waist, hips, or inseam as listed. If you are between sizes, choose the larger size for comfort. You can also message support with your measurements for guidance.
How can I contact LeStyleParfait Kenya?

You can reach us anytime through:

  • Email: customerservice@lestyleparfait.com
  • WhatsApp: +254 792 426 712
  • Live Chat: Click the chat bubble on our website for quick help.
  • Social Media DM: Instagram, Facebook, or Pinterest @LeStyleParfait.
  • Order Help: Always include your order number in your message so we assist faster.